For the past two weeks, residents of the remote village of Rincon in Las Cuevas have been without a pipe-borne supply of water.
The water they need to bathe, drink and cook actually comes from within their community. The Water and Sewerage Authority (WASA) created a dam from one of Rincon’s waterfalls, which supplies fresh water directly to the homes in the area.
But after heavy rains two weeks ago, Rincon resident Susan Superville said pipes were suddenly dry.
Several days later, when her tank supply ran out, Superville had no choice but to return to the river that runs at the back of her house to replenish her supply.
She said since then, she has carried bucket after bucket, exacerbating her joint pains.
“The cold water from the river caused me to get a cold in my legs so I was glad I have WASA water so I don’t have to go in the river. But now it have none, I go back to square one again…tote water to wash wares, to drink, to do everything, you have to tote water from the river to get to do,” Superville said.
Rincon residents also do not get cell phone reception, leaving Superville unable to call in her complaints.
She has resorted to trying to inform WASA workers she sees in the community.
“A few days ago, a WASA van came in here, those who does fix things and they told my husband they going and fix the water…I saw them again yesterday, I told them again we have no water, they say yes, we coming to fix that and they didn’t come and fix anything.”
Superville took our news team on a 20-minute trek up the river, to an area where she said WASA constructed a dam several years ago.
The dam, which was full and overflowing, supplies the entire community with water. It is fed by several of the many waterfalls in Rincon.
“This is never dry, there is always water in the dam. Look at it flowing right now, is like the water in our mouth and we cannot get it to drink,” Superville said.
She sent out an appeal to WASA to restore the community’s supply, so she and her neighbours could once again live in relative comfort.
“We living here away from the city and is like no one takes us on at all…We must live without everything until they feel they have time to deal with us.”
Guardian Media contacted Public Utilities Minister Marvin Gonzales who said he would look into the matter.
Gonzales also promised he would pay a visit to Ricon next week.